Episode 45: Jan Samzelius, Co-founder, CEO & Chief Scientist at NeuraMetrix
Jan Samzelius has specialized in quantitative methods for 40 years. Jan invented the typing cadence technology of NeuraMetrix. He has led a large number of analytical projects, ranging from measuring customer satisfaction to price elasticities to conjoint analyses. Mr. Samzelius has invented many new ways of conducting research into complex issues. His largest project was directing a reinvention of the customer satisfaction measurement system for a telecom. The high quality of the data made the unions accept instituting a bonus system for 9000 people. During the late 90s, Mr. Samzelius led an effort to enable a computer to understand the text. He has been the CEO of six companies, in several cases improving profits dramatically. His experience includes one turnaround and one successful exit. Mr. Samzelius holds an undergraduate degree in economics from the Stockholm School of Economics, graduating with honors and an MBA from Harvard Business School.